Capgemini Senior Client Partner with Media Experience - Atlanta in Atlanta, Georgia


Portfolio with significant growth potential, require an immediate need for a sales-minded leader to establish expand relationships and drive sales and profitable growth into these accounts. All accounts have existing on-the-ground relationships and have grown through delivery-driven sales in the past. Seeking an experienced leader to drive both sales and profitable growth in this portfolio. Potential to expand portfolio to more accounts over time. The ideal candidate will develop and grow the portfolio in a profitable manner; opening up new buy centers through relationship development, organic growth, diversification of offerings and technical credibility.

Job Description:

The Client Partner will be responsible for pipeline development, closing sales, driving cash collections and assuming overall accountability for the success of these accounts. Will partner with Delivery leadership to ensure client expectations and commitments are met and exceeded. Must have expertise in selling a wide range of IT Services based solutions. Client Partners will be owning business and account development activities; providing project management leadership; managing planned profitability of the overall account, driving new business development and contributing to the overall development of the Media practice with key capabilities. The Client Partner will work with the account portfolio leader to identify business issues and challenges at the client then work to craft and sell solutions based on identified opportunities. The Client Partner also will work with selected technical delivery leads to ensure solutions are properly delivered and managed. They will have demonstrated ability to lead and motivate large teams; lead people both on and off shore; be able to mentor, develop and coach team members, cultivating the next generation of leaders within the account portfolio. This role carries specific yearly sales, revenue and profitability targets.

This position will require a special individual who is committed to serving clients and is equally energized by solving complex business issues with their teams as they are by developing new business relationships with clients.

Experience / Capabilities:

Proven, referenceable VP and C-level customer relationships in the Media industry

Documented experience selling IT services engagements valued between $500K - $10M with consistent track record for YoY sales growth

Demonstrable experience in developing new sales opportunities for Media industry clients, formulating solutions for sales proposals (including pricing, scope, and schedules) and closing large sales contracts

Significant and demonstrable experience with large-scale project delivery leadership and client facing service delivery engagements, including managing both onshore and offshore teams

A minimum of 5 years of experience managing multiple concurrent projects, assigning and managing work activities, meeting deadlines and developing project management reporting

A minimum of 5 years of experience with full life cycle large project implementations – design, implementation, and support

Experience with waterfall, agile and “devops” delivery methodologies

Demonstrable knowledge of Media business challenges and potential solution offerings

Relevant knowledge of standard software technologies (e.g. J2EE), package products (i.e. Oracle or SAP ERP solutions) and strong knowledge of open source technologies. Demonstrated ability to credibly size, scope and Validate delivery estimates and to successfully deliver programs spanning multiple technologies

Exceptional interpersonal skills, communications skills and executive presence. Able to work equally with team members, peers and both internal & client leadership. Approaches work with a “service” mindset -- a genuine contributor with roll-up-the-sleeves attitude and approach.

Proven experience managing and leading small to large teams in both physical and virtual environments

Demonstrated experience managing offshore delivery

Ideally, extensive experience working in technology services and consulting environments

Excellent analytical and problem solving skills.

Excellent verbal and written communication skills

Ability to interact and develop relationships with both technical and business leadership

Adept at recruiting and building fluid / adhoc teams and support networks.

Enjoys working with their team, motivating people and growing talent

High energy and purpose driven – able to establish a vision / plan and drive self and team with a sense of urgency.

Bachelor’s Degree required

7-10 years of related work experience

Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Service Delivery Management (SDM) covers the management of ongoing services to clients. This includes all service support and service management processes (in line with ITIL/ASL definitions) plus others which are required for a specific engagement. SDM roles ensure that the service to the client meets contractual requirements and service level agreements (SLAs). Based on service delivery realization and deviation, the SDM agrees on service improvements together with the client. SDM includes the roles of Service Delivery Manager, Service Management Consultant, Service Coordinator, Service Administrator plus Change, Incident and Problem Managers. It therefore covers tasks from logging & progressing problems & incidents to managing the quality and commercial success of a service to a client.

Required Skills and Experience:

You are responsible for the quality provision of service, as well as for managing and reporting on it. You Oversee the execution of day-to-day operations to ensure contractual commitments are met. You proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and you ensure that continuous improvements are put in place to help ensure the continuity of our contracts. You work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business.

• Qualification: Bachelor's Degree

• Certification: Manages engagements with complexity on EM level 1 or higher. Is, if possible, certified on this level.

• Must have experience in Negotiating, Transition Management, Change Management, Project Financials, KPT & Reporting and Continuous (Service) Improvement.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

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About Capgemini

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion (about $14.4 billion USD at 2017 average rate).

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Job: Project Manager

Organization: NA HTEC

Title: Senior Client Partner with Media Experience - Atlanta

Location: GA-Atlanta

Requisition ID: 040140