Capgemini Senior Project Manager - Client Delivery Leader-Data & Analytics in Dallas, Texas
Job Description: Client Delivery Lead
The Client Delivery Lead (CDL) represents the NA I&D service line and a Market Unit sector to bring focus on delivery excellence for the ongoing health and success of our projects. The CDL will provide delivery oversight and governance through defined review activities and is available to the project’s delivery lead, team or key clients for additional support and reinforcement when needed for concerns, issues, risks or escalations.
• Must have a strong delivery focused background, in both Application Development and Application Management projects.
• Has experience with project financials.
• Communicates effectively at all levels of an organization, both internal and client facing.
• Has excellent verbal and written communication skills
• Experience in creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts.
• The CDL will provide support for delivery excellence through the following activities:
o Working directly with the Market Unit Leaders and Global Delivery Organizations to drive consistent practices that achieve more predictable results such as positive DVI
o Conducting pursuit QA (PQA) to mitigate risk on new opportunities, while reviewing EFFORT PT models, pricing estimations, staffing models and delivery framework.
o Conducting delivery QA (DQA) on key accounts focusing on delivery quality, standards, financials, team morale and client satisfaction.
o Mitigating project risk by resolving client delivery challenges and managing delivered CM per NA guidelines
o Managing DVI (Delivery Value Improvement)
o Assisting in client relationship management
o Supporting the sales to delivery handoff and supporting RapidStart on new engagements
• Expected to have utilization project NBT (built into EFFORT)
• Ability to travel up to 50% to various accounts as needed.
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Project Managers take full responsibility for managing a project or program. They normally manage a number of related streams or activities to achieve a desired business result, planned profitability levels, quality standards and highest-level client satisfaction. Project Managers are responsible for the project plan, budget, structure, schedule and staffing requirements for the delivery organization. A Project Manager usually has technical expertise in one or more other domains (e.g. a Project Manager with testing skills could perform a test manager function).
Required Skills and Experience:
You are responsible for leading either a large project or a definable segment of a very large and complex project. Clients may be external or internal. You are responsible for the translation of the client's complex business requirements into formal agreements. For these, you establish specific solutions, applications or processes which ultimately culminate in customer acceptance of the results. This includes working with client team members and executives to identify business requirements and subsequently working with, and leading others, in the initiating, planning, controlling, executing and closing the client's solution. You are responsible for a wide range of process activities beginning with the request for proposal through development, and final delivery.
• Qualification: Bachelor's Degree
• Certification: Manages engagements with complexity on EM level 1 or higher. Is, if possible, certified on this level.
• Should be experienced in Negotiation, Vendor Management, Risk Management, Project Financials, KPI & Reporting
• Should have progression skills in Quality Management
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion (about $14.4 billion USD at 2017 average rate).
Visit us at www.capgemini.com . People matter, results count.
Job: Project Manager
Organization: I AND D US
Title: Senior Project Manager - Client Delivery Leader-Data & Analytics
Requisition ID: 039628