Job Information
Capgemini Salesforce Salescloud Solution Lead in San Francisco, California
Job description:
KEY RESPONSIBILITIES :
Sales Process Analysis: Plan, facilitate, and lead comprehensive discovery of clients' desired processes, reporting, and workflows related to the following:• Lead Management • Opportunity Management • Whole Offer Based Sales• Account Planning • People.ai (MVP functionality and integration) • Forecasting • CPQ• Contract Management via iCertis• Order Header visibility • Asset and entitlement visibility • Annual / Monthly recurring revenue reporting
Client Relationship Management: Build and maintain strong relationships with clients, serving as a trusted advisor and strategic partner in their Salesforce journey.
Solution Design: Collaborate with clients to define business requirements and objectives; work with architects to translate requirements in Salesforce solutions that align with best practices and industry standards.
Continuous Improvement: Stay abreast of Salesforce updates, releases, and emerging technologies, and proactively recommend enhancements and optimizations to clients' Salesforce environments.
Customization and Configuration: Manage onshore and offshore team to Utilize Salesforce platform tools and features to customize and configure solutions, including but not limited to custom objects, fields, workflows, process builder, and automation.
Integration Management: Work with architects to design and oversee the integration of Salesforce with other systems and applications to ensure seamless data flow and interoperability.
User Training and Adoption: Provide input to Change Management and Training leads on training programs and materials to educate users on new processes, features, and functionalities, driving high adoption rates and user satisfaction.
Quality Assurance: Manage onshore and offshore team to ensure thorough testing of implemented solutions to ensure accuracy, functionality, and compliance with client requirements and specifications.
Project Management: Assist project manager from inception to completion with managing timelines, milestones, resources, and budgets effectively to deliver projects on time and within scope.
Required Skills:
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
Salesforce certifications such as Salesforce Certified Administrator (ADM 201), Salesforce Certified Sales Cloud Consultant, Salesforce Certified Platform App Builder, CPQ
Minimum 8 years of experience in Salesforce CRM implementation and configuration, with a focus on sales process design and optimization.
Proven expertise in Salesforce Sales Cloud, covering at least half of the areas below:• Lead Management • Opportunity Management • Whole Offer Based Sales• Account Planning • People.ai (MVP functionality and integration) • Forecasting • CPQ• Contract Management via iCertis• Order Header visibility • Asset and entitlement visibility • Annual / Monthly recurring revenue reporting
Strong analytical skills with the ability to assess complex business processes, identify gaps, and recommend effective solution.
Excellent communication, presentation, and interpersonal skills, with the ability to interact with stakeholders at all levels of the organization.
Project management skills with the ability to prioritize tasks, manage teams, and drive results in a fast-paced environment.
Creative problem-solving abilities with a passion for innovation and continuous improvement.
Ability to work independently as well as collaboratively within a team environment.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get The Future You Want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Job: Developer
Organization: NA APPS LOC PRACTICE
Title: Salesforce Salescloud Solution Lead
Location: CA-San Francisco
Requisition ID: 075537